Effective: October 10, 2026

These Terms of Sale apply to every order placed at invinciboltlocks.com. The seller is Invincibolt Locks LLC, a Kentucky limited liability company (“we,” “us”). By placing an order, you agree to these terms and to our Limited Lifetime Warranty and Disclaimer, which is part of these terms. If these terms and the warranty page conflict on a warranty, safety or liability matter, the warranty page controls.

⚠ Safety Comes First

THE INVINCIBOLT LOCK CANNOT BE UNLOCKED, OPENED OR REMOVED FROM INSIDE THE BUILDING. WHEN IT IS LOCKED, THE DOOR CANNOT BE USED AS AN EXIT, INCLUDING IN A FIRE. ANYONE INSIDE CAN BE TRAPPED.

The lock is sold only for securing a building or unit while it is completely empty of people. When you buy it, you agree to:

• lock it only after confirming no one is inside, and unlock it before anyone goes in
• never lock it while anyone lives, stays, works or visits inside
• never use it on a shared entrance or any door someone else needs to get out
• never use it to lock out a tenant or lawful occupant, or to hold or confine anyone
• remove it and reinstall a standard deadbolt before anyone moves in or stays overnight
• follow the full Life-Safety Warning on our Limited Lifetime Warranty and Disclaimer page and your local fire and building codes

At checkout you must confirm that you have read and agree to these safety rules and terms before you can place your order. We keep a record of that confirmation with your order.

Who May Order

You must be at least 18 years old to place an order. If you order for a company, you confirm that you are authorized to buy for it, and the company is bound by these terms.

Orders

Your order is an offer to buy. We accept it when we ship it. Our order confirmation email confirms that we received your order; it is not yet our acceptance. We may decline or cancel an order, or limit quantities, for example if a product is unavailable, a price or description is wrong, or we suspect fraud or a use that breaks the safety rules above. If we cancel after you have been charged, we will refund the full amount you paid.

Pricing

Prices are in US dollars. The price shown at checkout is the price you pay for the product, plus shipping and any sales tax shown before you place your order. We may change prices at any time, but a change will not affect an order we have already accepted. If a product is listed at a wrong price because of an error, we will tell you and give you the choice to buy at the correct price or cancel for a full refund.

Sales Tax

We collect sales tax where the law requires it, based on the shipping address. The tax is calculated and shown at checkout before you pay. If you are buying for resale or are otherwise exempt, email [email protected] before ordering. We can apply an exemption only after we receive a valid exemption or resale certificate for the shipping state.

Payment

Payments are processed by Square. We accept the payment methods shown at checkout. Your payment method is charged when you place your order. We do not receive or store your full card number. By placing an order, you confirm that you are authorized to use the payment method you provide.

Shipping

We ship by UPS to addresses in the United States. Shipping charges and the available delivery options are shown at checkout. Delivery dates from UPS are estimates.

If we cannot ship your order within the time we state, or within 30 days of your order if we do not state a time, we will tell you and give you the choice to agree to the delay or cancel for a full refund.

Title and Risk of Loss

Ownership of the products and the risk of loss pass to you when UPS delivers the package to the shipping address on your order. Until then, a lost or damaged shipment is our responsibility.

Damaged, Missing or Lost Shipments

• Damaged or defective on arrival: email [email protected] within 30 days after delivery, with photos of the product and the packaging. We will replace it and pay the shipping both ways, as described in our warranty.
• Missing parts: tell us within 30 days after delivery and we will send the missing part at no charge.
• Lost in transit: if your package has not arrived within 7 days after the latest delivery date UPS gave, or tracking shows it delivered but you cannot find it, email us within 30 days after the order date. We will work with UPS to trace it. If it cannot be found, we will send a replacement or refund your order in full, including shipping.

Returns of Unused Locks

You may return a lock that has not been installed or used within 30 days after delivery for any reason.

• It must be in its original condition and original packaging, with all parts, keys and the drill bit.
• Email [email protected] with your order number for return instructions before you send it.
• You pay the cost of shipping the return to us, unless the return is because of our mistake, such as a wrong item.
• After we receive and check the lock, we will refund the price you paid for it and the sales tax charged on it, to your original payment method, within 10 business days. The original shipping charge is not refunded unless the return is because of our mistake.

A lock that arrives damaged or defective is handled under “Damaged, Missing or Lost Shipments” above and under our warranty, not as a return.

Warranty

The InvinciBolt Lock comes with the written warranty on our Limited Lifetime Warranty and Disclaimer page. In summary: the lock, other than the keyed locking component, is covered for as long as the original purchaser owns it; the keyed locking component and keys are covered for one year from delivery; the drill bit is covered if it arrives damaged or defective. Read the full warranty for its terms, exclusions and the claim process.

Limitation of Liability

The limits on implied warranties, remedies and liability on our Limited Lifetime Warranty and Disclaimer page apply to every claim relating to a purchase from us, under these terms or otherwise. TO THE FULLEST EXTENT THE LAW ALLOWS, WE ARE NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO AN ORDER WILL NOT EXCEED THE AMOUNT YOU PAID FOR THAT ORDER. NONE OF THESE LIMITS APPLIES TO DEATH OR PERSONAL INJURY, TO DAMAGE CAUSED BY OUR GROSS NEGLIGENCE, WILLFUL MISCONDUCT OR FRAUD, OR TO ANY OTHER LIABILITY THE LAW DOES NOT ALLOW TO BE LIMITED.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Business Buyers

If you buy for use in a business, including managing, preserving, investing in, renting or building property, the terms under “Business and Resale Buyers” on our warranty page also apply to your purchase.

Governing Law and Disputes

These terms are governed by the laws of the Commonwealth of Kentucky and applicable federal law. If you are a consumer, you keep any protections of the laws of the state where you live that cannot be waived by agreement.

If you have a problem, please contact us first at [email protected]. If we cannot resolve it within 30 days, either of us may bring the matter in a small claims court or another court that has jurisdiction, except that business buyers must use the courts named on our warranty page. These terms do not require arbitration.

Other Terms

• Your personal information is handled as described in our Privacy Policy.
• We may update these terms. The version posted when you place an order applies to that order.
• If any part of these terms is found unenforceable, that part will be enforced to the greatest extent the law allows, and the rest stays in effect.
• These terms, the warranty page and your order confirmation are the complete agreement for your purchase.

Contact Us

Invincibolt Locks LLC
12468 Lagrange Rd., Ste. 105
Louisville, KY 40245
Email: [email protected]